SERVICE TERMS & CONDITIONS

These Terms & Conditions constitute a legally binding agreement between (Customer) "you" & Johnson's Bin Cleaning LLC also referred to as either "We", "Us" or "Our" "Johnson's Bin Cleaning" as an authorized user of such services provided by the company and any of its subsidiaries.

All trademark, Copyrights, logos, visual media, and more created by Johnson's Bin Cleaning ("Johnson's Bin Cleaning LLC") are protected by the terms and conditions.

By using the service, you confirm your acceptance of, and agree to be bound by this agreement.

1: Service

Johnson's Bin Cleaning provides a mobile Trash Can Cleaning service for both Residential & Commercial customers. We offer flexible billing options, including One-Time cleanings or subscription-based recurring services. We ensure your bins are cleaned quickly, efficiently, and conveniently-right at your curb.

• Seasonal Operation

Johnson’s Bin Cleaning operates annually from March through November. Please note; The payment collected at your final scheduled cleaning of the season will be applied towards your first cleaning of the following season.

• Same-Day / Next-Day Service

Due to varying trash and Recycling pickup times by your waste hauler, Johnson's Bin Cleaning may complete your service the day after your trash collection. This ensures your bins are emptied and ready for cleaning, also helping to prevent additional fees to ("You”) the customer, and avoiding any unnecessary travel.

2: Your responsibility as a ("Customer")

Trash & Recycling Bin(s) must be empty and available at the curb the day of your scheduled cleaning. If the bins are not curbside at the time of the scheduled cleaning, we will skip the cleaning and you would still be responsible for any due payments.

• Trash in cans policy

If you (Customer") leave loose trash inside your bins on the day of service , you will be responsible for a re-bagging fee of $20.00. If the amount of loose trash exceeds what would fit in a standard small trash bag, your scheduled cleaning for that cycle (Monthly, Bi-Monthly, or Quarterly, depending on your plan) will be forfeited. If you have forfeited your cleaning due to this reason, you will have the option to be placed back on schedule within 2weeks for an additional fee of $20.00

• (“Bins") (“Cans") must be free of the following

• Animal & human waste
• Chemical, oils, paint, adhesive
• Building materials plaster, stucco, or concrete

The customer "Client" understands that Johnson's Bin Cleaning will make every effort to get all debris out of the bin, certain substances require several treatments to be completely removed, and some stains cannot be removed.

Customer will allow Johnson's Bin Cleaning to utilize the driveway for cleaning process when necessary for safety protocols, and the customer releases Johnson's Bin Cleaning from any and all damages.

Customer may request a rescheduled appointment within (72 Hours) in the event they're unable to get their bins curbside. Multiple reschedule requests may be denied, and charges may apply to the account in the amount of the service.

It is the customer's responsibility to make their empty bins available to be cleaned. Service reminders are sent out the Day Prior / Morning of, and 30 minutes before we arrival. If Johnson's Bin Cleaning shows up to find no bins, full bins, or bins that are not able to be cleaned due to reasons stated above, the cleaning will be marked as finished and you will be billed in the amount of the cleaning cost. If you wish to reschedule your bin cleaning, a rescheduling fee of $20.00 will apply.

3: Johnson's Bin Cleaning Responsibilities

• Scheduling and Notification

Johnson’s Bin Cleaning will schedule the customer (“You") on a pre-planned route for same-day or next day service. Customers will receive notification the day before and the morning of their scheduled cleaning. Johnson’s Bin Cleaning will make every reasonable effort to service all bins included on its pre-planned route as scheduled.

• Service Interruption

If Johnson’s Bin Cleaning is unable to provide service s due to weather, vehicle maintenance, or any unforeseen events, every reasonable effort will be made to notify the customer (“You") and reschedule the service at no additional cost.

4: Policy on charges

• Debit or Credit

A Debit or Credit card for subscription, and one-time service is required on file. We will not accept any forms of pre loaded cards.

• Automatic Payment Authorization

Johnson's Bin Cleaning will automatically debit the payment method on file shortly after each service has been completed. This charge will cover the upcoming billing cycle (Monthly, Bi-Monthly, Quarterly, depending on your selected plan). By enrolling in a subscription, you authorize Johnson's Bin Cleaning to process these recurring payments automatically. This policy applies to subscription customers only.

The service is set up as a Subscription or One-Time cleaning. The customer “You" is responsible for paying all charges, and fee's including applicable taxes. The customer “You" may choose to cancel the service at any time "additional fees may apply". If you choose to select a more or less frequent plan, we require 30 days notice.

5: Subscription & Cancellation policy

• Monthly Service

This plan includes one visit every 4 weeks. Johnson’s Bin Cleaning requires a minimum of three (3) cleanings before the customer (“You”) may cancel this subscription service. If the subscription is canceled before the third cleaning, Johnson’s Bin Cleaning reserves the right to charge the customer for the remaining cleanings in the amount of the (One-Time) cleaning if you fail to complete the three cleaning minimum.

• Bi-Monthly service

This plan includes one visit every 8 weeks. Johnson’s Bin Cleaning requires a minimum of three (3) cleanings before the customer (“You”) may cancel this subscription service. If the subscription is canceled before the third cleaning, Johnson’s Bin Cleaning reserves the right to charge the customer for the remaining cleanings in the amount of the (One-Time) cleaning if you fail to complete the three cleaning minimum.

• Quarterly

This plan includes one visit every 12 weeks. Johnson’s Bin Cleaning requires a minimum of three (3) cleanings before the customer (“You”) may cancel this subscription service. If the subscription is canceled before the third cleaning, Johnson’s Bin Cleaning reserves the right to charge the customer for the remaining cleanings in the amount of the (One-Time) cleaning if you fail to complete the three cleaning minimum.

• Cancellation Policy

Customers may cancel their service at any time. However, if a customer cancels service after receiving their first or second cleaning under a subscription plan (Monthly, Bi-Monthly or Quarterly) they will be charged the difference of our One-Time standard cleaning rate for the service already provided.